This section helps you to find and fix some known troubles based on the symptoms you observe.
It will be completed regularly based also on your feedback so if you discover an issue or have trouble which is not described here or maybe not complete, please write us at support@iot.wifx.net.
Communication troubles
You are facing one of the following symptoms:
- My gateway is not seen by the cloud I'm using
- My gateway is detected by the cloud but I don't receive LoRa packets in the cloud
- Everything works but stop working after some time
The communication issues is maybe the place to find more help.